Crypto.com getting up in my business

[Rolltide61]

So I'm transferring some Sol to my Exodus wallet this morning. It stops me and started asking questions like "What are you doing w/ crypto" "Why are you sending it to another wallet". When they had a list of reasons to choose from I chose "other" and each time they wanted an explanation. I finally worked my way thru it w/ out giving them anything and made the transfer.

What do you think this was all about? If it's a sales tactic to use their wallet it's a piss poor way to do it.

 

[DrPEPr]

This is why you should NEVER keep your crypto in a wallet you don't control.

Screw these guys.

 

[Pinngo]

Most likely it's just customer research. They are probably investigating how to increase their share of your wallet on their platform as that's a metric of success for the business. You can always just lie to them, it's not like they are some enforcement entity.

 

[Devilseye]

They did the same to me. Annoying as f—k. But what can you do? You have no choice but to go through their process. I got it resolved eventually though.