Anyone else worried about not getting deliveries

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SeaGypsy said:
I placed an order on Feb 5th, recieved tracking on the 7th. On Feb 22 I messaged seller and asked if it's normal that the package still showed waiting to be picked up by carrier. I was told that fedex packages were delayed and due to holiday he would need to wait until the 25th to contact shipper. I contacted again on the 27th and was told that from Feb 28 thru Mar 10 all the packages shipped thru fedex were being returned to Hong Kong. That after they recieve all the packages back they would reship. They also said that since the packages could not be returned to their warehouse that they could not refund or reship until the packages are confirmed last. No further information after that....

Just waiting
I’m having the same issue. I ordered on 2/3 and received FedEx tracking on 2/4, then crickets. When I reached out to the vendor I received the exact same explanation. I’m not sure if we are talking about the same vendor, but my vendor had a refund or reship policy, and it says nothing about whether packages can or can’t be returned to the warehouse. In the mean time, there are several of us who have already been waiting 30+ days, and then we were told we need to wait 2-3 more weeks. I understand the risk with grey and customs, however it’s a bit hard to stomach being told to wait as long as we have, while the vendor does not offer an immediate reship or refund (which is his/her policy) and then watch ad new orders continue to flow out their door.
 
New2ton said:
I’m having the same issue. I ordered on 2/3 and received FedEx tracking on 2/4, then crickets. When I reached out to the vendor I received the exact same explanation. I’m not sure if we are talking about the same vendor, but my vendor had a refund or reship policy, and it says nothing about whether packages can or can’t be returned to the warehouse. In the mean time, there are several of us who have already been waiting 30+ days, and then we were told we need to wait 2-3 more weeks. I understand the risk with grey and customs, however it’s a bit hard to stomach being told to wait as long as we have, while the vendor does not offer an immediate reship or refund (which is his/her policy) and then watch ad new orders continue to flow out their door.

My vendor just mentioned the new 5H Inspection program in U.S. customs clearance is causing delays.
 
AlexSilver said:
My vendor just mentioned the new 5H Inspection program in U.S. customs clearance is causing delays.
What Is “5H Inspection”? How to Handle It in China-to-USA Shipping and Why Freights Logistics Makes the Difference ​[archived internal link]
International freight between China and the United States remains one of the most important trade corridors in the global supply chain. From electronics and construction materials to consumer goods and e-commerce products, businesses depend on efficient and compliant transportation solutions. One term that has gained increasing attention in logistics operations is “5H Inspection.”

In this article, we will explain what 5H inspection is, why it is crucial for China-to-USA freight, how companies can effectively handle it, and how Freights Logistics provides strategic advantages in managing this process. link to article
 
A 5H customs inspection (or "5H Hold") is

a rigorous document-focused,, and sometimes physical, examination by U.S. Customs and Border Protection (CBP) that intensified in early 2026, primarily targeting cargo from China. It causes significant delays (5-10+ days), high storage costs, and potential return of goods due to discrepancies in HS codes, values, or importer information.

Key Aspects of the 5H Inspection

Definition: Often referred to as "Entry Processing HOLD," it is a high-scrutiny,,,,,review of documentation (invoices, packing lists, etc.) followed by potential, physical inspection.

Purpose: To verify the accuracy of declared information against historical data, ensuring compliance with tariff classifications and importer legitimacy.

Common Triggers: Vague product descriptions, undervalued goods, inconsistencies in paperwork, and incorrect Harmonized System (HS) codes.

Impact: Causes severe logistical bottlenecks, including container backups at major ports and, in extreme cases, forced return to the country of origin.

Action Required: Importers should ensure complete, accurate documentation and, prepare for potential delays, as indicated by the Facebook post from February 27, 2026 https://www.facebook.com/groups/363590320375458/posts/25945883258386146/ and Link: the LinkedIn post from March 1, 2026 https://www.linkedin.com/posts/tina-fan-3a772b219_uscustoms-ddp-supplychaindisruption-activity-7433870253144694785-yd6
 
AlexSilver said:
My vendor just mentioned the new 5H Inspection program in U.S. customs clearance is causing delays.
I’m not familiar with this, but I’ll definitely brush up on the info. My vendor continues to assure everyone that it was just a FedEx issue right before the CNY and everything is fine now. I just want to add that I distrust them all equally and don’t believe anything they say. 😂
 
v2boi said:
Flights from China to USA won’t fly via Middle East that’s like taking a huge detour when they can fly across Pacific Ocean or Arctic North .

A number of vendors uses FedEx. And if you follow the tracking details they uses Memphis which takes them across pacific ocean.
Some ship through ME countries to avoid the US Customs scrutiny of CN products. That's the rub.
 
Retazempic said:
And this is how people end up with 5 years of Reta in their freezer
Guilty, well almost. Maybe two years.
 
Retazempic said:
And this is how people end up with 5 years of Reta in their freezer
Man, you didn't have to do that. I was just minding my business.
 
randompersonrandom said:
Man, you didn't have to do that. I was just minding my business.
Its a sickness a lot of us have. Sense of security just like dooms day preppers.
 
CNCCurrency said:
Its a sickness a lot of us have. Sense of security just like dooms day preppers.
The pandemic DID something to me, man. I never ran out of toilet paper, or flour, or anything else, but I swear to God it made me worse. Though I think it started in '16, when they discontinued my favorite fragrance oil (winter gardenia) and I have to make 0.25 ounces of it last the rest of my life. You better bet I have four pounds now of Rosemary Mint, two of Cashmere Woods and Tonka Bean, a pound and a half of Sapmoss (which they ALSO discontinued, ha ha, can't catch me), and a pound of Hamani.
 
randompersonrandom said:
The pandemic DID something to me, man. I never ran out of toilet paper, or flour, or anything else, but I swear to God it made me worse. Though I think it started in '16, when they discontinued my favorite fragrance oil (winter gardenia) and I have to make 0.25 ounces of it last the rest of my life. You better bet I have four pounds now of Rosemary Mint, two of Cashmere Woods and Tonka Bean, a pound and a half of Sapmoss (which they ALSO discontinued, ha ha, can't catch me), and a pound of Hamani.
Are those for your DIY lotions?
 
randompersonrandom said:
The pandemic DID something to me, man. I never ran out of toilet paper, or flour, or anything else, but I swear to God it made me worse. Though I think it started in '16, when they discontinued my favorite fragrance oil (winter gardenia) and I have to make 0.25 ounces of it last the rest of my life. You better bet I have four pounds now of Rosemary Mint, two of Cashmere Woods and Tonka Bean, a pound and a half of Sapmoss (which they ALSO discontinued, ha ha, can't catch me), and a pound of Hamani.
Those sound like they smell great! Are they all oils? I love cashmere woods
 
SeaGypsy said:
I placed an order on Feb 5th, recieved tracking on the 7th. On Feb 22 I messaged seller and asked if it's normal that the package still showed waiting to be picked up by carrier. I was told that fedex packages were delayed and due to holiday he would need to wait until the 25th to contact shipper. I contacted again on the 27th and was told that from Feb 28 thru Mar 10 all the packages shipped thru fedex were being returned to Hong Kong. That after they recieve all the packages back they would reship. They also said that since the packages could not be returned to their warehouse that they could not refund or reship until the packages are confirmed last. No further information after that....

Just waiting
I am a member in several groups and have 2 orders from two different vendors affected. One vendor has refunded my money and the other is still wanting to wait. Seems there were several vendors affected. For me it’s a good time to see which vendors are taking care of their customers.
 
Good to see that discussion changed to fragrance from orders lol 😂
 
Jerrydee said:
Good to see that discussion changed to fragrance from orders lol 😂

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Another one guilty here. You don't want to know how much perfume I have collected + backups since they get discontinued too often now
 
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