Anyone buying from ERP

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Here’s been my experience with ERP. It’s not as much of a glowing review as those above. It’s not terrible, but it’s enough to make me shop elsewhere.

Order 2 kits of a product and specifically requested it be shipped from the US warehouse, which they had been advertising heavily. Ordered 11/15, paid 11/15. Was told I’d get a tracking number within 48 hours. Didn’t hear back, so I requested it on 11/18 and received a quick reply with the tracking number but a mention that it wouldn’t show up for a while because it hadn’t been received by the international shipping company. I was very specific about only wanting product from the US warehouse (for my own reasons), so I asked what the deal was. Linda replied that the US shipment got hung up in customs so she shipped it from China. Package arrived 11/28, but it was only 1 kit. Already tired of the back and forth, I just asked for a refund for the product I didn’t receive. They asked if they could issue a reshipment from the US warehouse with a delivery in 3-5 days, so I said sure. A single kit arrived today (12/6) and it’s got different colored caps from the first kit (and there’s no vendor COA listed for this product with these caps). I’ve asked for the matching COA and I still need to send a vial from each kit out for testing, but I don’t really trust what I’ve got.

For my first order from them, which was intentionally a small, simple test run, it wasn’t as smooth as I was hoping. Communication has been reasonable and I did eventually receive 2 kits of something , so assuming it’s the right thing, I can’t knock the customer service too much. But I’m probably not going to order from ERP again in the immediate future. Lots of suppliers out there, all with their pros and cons. I’m digging the J5 experience pretty well so far.

Pic of the kit from the US warehouse just because…
 
Dos-Dox said:
A single kit arrived today (12/6) and it’s got different colored caps from the first kit (and there’s no vendor COA listed for this product with these caps). I’ve asked for the matching COA and I still need to send a vial from each kit out for testing, but I don’t really trust what I’ve got.
Edit to add: Linda confirmed that they are different batches and the blue kits from the US warehouse aren’t being sent for testing and don’t have a COA. So getting 2 different batches for such a small 2-kit order ensures I have to send a vial from each kit for testing, which increases the cost and hassle factor. (Obviously I could also just say F-it and use it without any test (unlikely) or toss it and buy elsewhere and probably come out ahead expense-wise.)
 
Dos-Dox said:
Edit to add: Linda confirmed that they are different batches and the blue kits from the US warehouse aren’t being sent for testing and don’t have a COA. So getting 2 different batches for such a small 2-kit order ensures I have to send a vial from each kit for testing, which increases the cost and hassle factor. (Obviously I could also just say F-it and use it without any test (unlikely) or toss it and buy elsewhere and probably come out ahead expense-wise.)
Oof, my china order has been out since... the first? I dont think id order from them again after reading your experience
 
BigGuy said:
I am about to pull the trigger on a few kits but would love some feedback beforehand.

They seem legit, have some chatter on their discord and their sales person is responsive.

What was your experience like?

TYIA!
Just made an order fingers crossed.
 
I contacted Emmy from ERP on 12/2 to order a GHK-cu kit from the US warehouse. It was about 2 hours from my first email to getting her paid with Alibaba (it was an extra $6 over crypto and I just wanted it done, so went that way).

I've had to chase her around for a couple of days for a tracking number; she gave me one two days ago, but as of today they still haven't delivered the package to USPS.

Overall, underwhelmed. I've always bought from Nexa in the past, but Nexa was out of GHK-cu and ERP had a much better price (like 1/2 of Nexa), so figured I'd give it a go. I don't think this would be a deal-breaker for me in the future, especially if the price is right, but not the best first experience.
 
Not_Your_Dad said:
I contacted Emmy from ERP on 12/2 to order a GHK-cu kit from the US warehouse. It was about 2 hours from my first email to getting her paid with Alibaba (it was an extra $6 over crypto and I just wanted it done, so went that way).

I've had to chase her around for a couple of days for a tracking number; she gave me one two days ago, but as of today they still haven't delivered the package to USPS.

Overall, underwhelmed. I've always bought from Nexa in the past, but Nexa was out of GHK-cu and ERP had a much better price (like 1/2 of Nexa), so figured I'd give it a go. I don't think this would be a deal-breaker for me in the future, especially if the price is right, but not the best first experience.
Yea, id like some tb-4 from nexa, and realize thats not a very common peptide with vendors, but its like 250 for 10mg, thats pretty pricey when i just want to tey it. sigh But thanks for the heads up with erp, ill post my experience with them here as well after I get my package and test it.
 
Gr33dyOctopus said:
Yea, id like some tb-4 from nexa, and realize thats not a very common peptide with vendors, but its like 250 for 10mg, thats pretty pricey when i just want to tey it. sigh But thanks for the heads up with erp, ill post my experience with them here as well after I get my package and test it.
Nexa has always been great for me: anytime I bought anything it shipped the next day with a UPS 2-Day Air label so I got stuff super quick. I appreciate the Jano tests with three separate vials. Cain was always easy to work with - if I ever had a problem he responded to my emails within an hour.

I think Nexa has been raising prices as they get more customers though -- now the GLPs really aren't affordable unless you buy on a presale, and, eg. KLOW, it's 6x more expensive from Nexa than from ERP or one of the other vendors here. Still can't beat them for convenience though!
 
ericinaustin said:
Have had a super great experience with Louise / ERP. Ordered roughly 40 kits on 11/24 and had a tracking number within 3 days. Packages were deliverd on 12/3 and 12/4. 11 days total from payment to the order in hand. Communication has been top-notch. I've sent samples in for testing and will provide those COAs when received - Louise has assured me that everything is guaranteed and I'm 100% confident in that guarantee. I'll definitely order from ERP again!
Thanks for offering to provide COAs. They arent has heavily tested as other vendors.
 
Dos-Dox said:
Linda replied

Dos-Dox said:
Linda confirmed
I want to correct that Louise was my rep, not Linda. I apologize for accidentally citing Linda. I have seen her posts a lot (which is probably why it was on the brain), but all of my contact was with Louise with ERP.

Again, all in all, it wasn’t a terrible experience. Louise made some choices to ship from an alternate location that I wish she had just asked my preference on and then the order coming in short added extra hassle and made it where I have different batches, but she did get the missing kit shipped and has been responsive via email.
 
Just want to reiterate Chinese vendors consider anything destined for US soil "domestic warehouse." Many times your product is not yet in the US or would have never been in the US had you not ordered. Vendors will provide a tracking number when you ask despite not having a package stateside to ship. This is why the "label created" stage can take weeks (months on one of my orders). They also have to rely on split shippers (as "warehouses") who are sometimes running their own little ponzi scheme selling on the side.

I'm putting this back out there for newer members tempering expectations and Karen prevention.
 
nonyabizznez said:
Just want to reiterate Chinese vendors consider anything destined for US soil "domestic warehouse." Many times your product is not yet in the US or would have never been in the US had you not ordered. Vendors will provide a tracking number when you ask despite not having a package stateside to ship. This is why the "label created" stage can take weeks (months on one of my orders). They also have to rely on split shippers (as "warehouses") who are sometimes running their own little ponzi scheme selling on the side.

I'm putting this back out there for newer members tempering expectations and Karen prevention.
That’s great information. Some of my orders from China come in very fast others not so much ( as short as 12 days and as long as 50 days so far ). There doesn’t seem to be any rhyme or reason to it. What I can be sure of going down the rabbit hole is real !
 
nonyabizznez said:
Just want to reiterate Chinese vendors consider anything destined for US soil "domestic warehouse." Many times your product is not yet in the US or would have never been in the US had you not ordered. Vendors will provide a tracking number when you ask despite not having a package stateside to ship. This is why the "label created" stage can take weeks (months on one of my orders). They also have to rely on split shippers (as "warehouses") who are sometimes running their own little ponzi scheme selling on the side.

I'm putting this back out there for newer members tempering expectations and Karen prevention.
I had no idea! Appreciate the info. I wouldn't describe my mood over this as anything other than "mildly annoyed" so I definitely won't be freaking out on Emmy, but thank you!
 
RigorMan said:
Notified of printed label, approved it and will be sent out 12/3
No movement on this yet. Unfortunately no assignment to courier. That would be amazing if Emmy would have explained this before sending money. Lack of integrity.
 
I know if may not sound like it from my quick review above, but I actually think ERP’s customer service is pretty good. Louise was responsive and I truly believe that she made a decision to ship from another location because she was honestly trying to get my shipment to me how she thought would be the fastest method. If I had gotten my whole order, it would have been the end of the discussion and I probably wouldn’t have posted my feedback to this thread. But even when I contacted her about only getting half my order, she responded quickly and dispatched the missing products. Those products DID ship from the US and arrive in ~a week.

I think there are just some growing pains that all new companies have and they’ll work through them and get it lined out. I’ll consider them again in the future. For now, I’m going to stick with some GBs and other vendors that have a pretty consistent track record. I believe ERP will be one of those proven vendors at some point, but just felt like I should provide a summary of my order on the thread that was specifically asking about it.
 
I was going to buy Slu-pp but I couldn’t figure out the crypto server, was sol not eth, but the vendor was very helpful trying to give alternatives, if the dsmo solution haven’t scared me off, we would have figured it out together, and that’s a first from grey vendors for me. 👍
 
It might be me being a noob (let me know if so) but I cannot see ERP under the Marketplace Vendors sub anymore.

I recently ordered but still awaiting tracking.
 
Dos-Dox said:
I know if may not sound like it from my quick review above, but I actually think ERP’s customer service is pretty good. Louise was responsive and I truly believe that she made a decision to ship from another location because she was honestly trying to get my shipment to me how she thought would be the fastest method. If I had gotten my whole order, it would have been the end of the discussion and I probably wouldn’t have posted my feedback to this thread. But even when I contacted her about only getting half my order, she responded quickly and dispatched the missing products. Those products DID ship from the US and arrive in ~a week.

I think there are just some growing pains that all new companies have and they’ll work through them and get it lined out. I’ll consider them again in the future. For now, I’m going to stick with some GBs and other vendors that have a pretty consistent track record. I believe ERP will be one of those proven vendors at some point, but just felt like I should provide a summary of my order on the thread that was specifically asking about it.
Can you tell me what GBs are?

LiftandLearn said:
It might be me being a noob (let me know if so) but I cannot see ERP under the Marketplace Vendors sub anymore.

I recently ordered but still awaiting tracking.
Type is ERP in the search bar something will come up
 
ericinaustin said:
Have had a super great experience with Louise / ERP. Ordered roughly 40 kits on 11/24 and had a tracking number within 3 days. Packages were deliverd on 12/3 and 12/4. 11 days total from payment to the order in hand. Communication has been top-notch. I've sent samples in for testing and will provide those COAs when received - Louise has assured me that everything is guaranteed and I'm 100% confident in that guarantee. I'll definitely order from ERP again!
Tell me you're rich without telling me you're rich.
 
LiftandLearn said:
It might be me being a noob (let me know if so) but I cannot see ERP under the Marketplace Vendors sub anymore.

I recently ordered but still awaiting tracking.
Moved to Archived status……

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IshimaruKenta said:
Tell me you're rich without telling me you're rich.
Someone has to be in the top one percent. I will never know that burden.

Could be reselling to an even richer relative 😀
 
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